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Sysnet Integrators Inc. respects your rights to privacy, and we commit to take great care in protecting your personal data. From time to time, we may update our Privacy Policy to reflect current changes in our policy and the law. When we do so, we will notify you by posting it on our website for your information and reference.

 

Why we collect your personal information

As part of our continuing relationship with you, we collect, process, use, and share your Customer Data in accordance with this Privacy Policy and the terms and conditions for the use of Sysnet Integrators’ products and services, as may be applicable.

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We are using your data for any of the following purposes:

• To provide information about our ervices which may be of interest to you.

• To perform functions necessary to deliver the services offered by Sysnet Integrators Inc.

• To provide care activities, monitor our quality and security, and provide services timely and
  efficiently.

• To generate statistical insights.

• To continuously improve our business and operations.

• To notify and update you (Through SMS or email) about our complimentary, commercial and
  promotional advertisements, loyalty and rewards offers, exclusive invites, discounts, surveys and other direct marketing that we deemed relevant and beneficial to you based on your preference and interest provided to us or made aware of, with which you can opt-out anytime should you prefer not to receive thee notifications.

• To comply with legal and regulatory requirements or obligations; and,

• To perform such other processing or disclosure that may be required under law or regulations.

 

HOW WE COLLECT INFORMATION

We collect personal data from our your subscription to any of our on line services, subsidiaries, affiliates, clients and business partners, to whom you have also given your contents for them to share your information with us. For a list of these partners and clients, please visit our web site at http://sysnetph.wixsite.com/sysnet/clients

Once you register to any of our services or applications, your data will be stored in our database where the host applications is being hosted. These databases are in the cloud and our central DB in our head office and all access to these databases are password protected. This means that only registered operators or system admin has rights to access these information.
We will never share, lease out, or sell your personal data to third parties outside SysNet Integrators, Inc. except in special circumstances where you may have given your consent for, and as described in this document.

 

USE OF INFORMATION WE COLLECT

Personal information collected from our applications may it be web portal or mobile application, may be used by SysNet Integrators, Inc. to communicate with you, register you as a user and to use the information to make the service operational, comply with applicable law, and as otherwise provided in this privacy policy.

THIRD PARTY SERVICE PROVIDERS

SysNet may possibly engage other reputable third-party vendors in order to help us manage our services and allows us to better assist our users. These may include third-party vendors engaged to analyze the information for marketing purposes, the information collected by SysNet, to further enhance user experience and better provide customer service.

 

DISCLOSURE

We may disclose your personal information when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be violating our Terms and Conditions or to protect the safety, property or other rights of our users or the public. In addition, we may disclose or access account information or administrative and other purposes that we believe are necessary to develop, maintain and improve our products and services. We also may disclose your personal information if we believe in good faith that we are required to do so in order to comply with applicable law, or other legal process.

 

SECURITY

We have taken appropriate steps to maintain the security of our customer information via a variety of access controls, including password protection, firewalls and data encryption. However, SysNet and our application does not fully guarantee the security of such information but we will contiously improve our security protocol in order to avert any future security breach that might happen in the future.

 

BREACH AND SECURITY INCIDENTS

The O&M personnel shall be responsible to monitor for any possible breach and security threat of any systems of SysNet.  In case of the determination of breach and security incidents, SysNet data breach response team comprising of key heads the development and Support team shall have the responsibility to create actions in mitigating the incident/s.

• Data Breach Response Team

A Data Breach Response Team comprising of the (3) heads of the development team of SysNet shall be responsible for ensuring immediate action in the event of a security incident or personal data breach. The team shall conduct an initial assessment of the incident or breach in order to ascertain the nature and extent thereof. It shall also execute measures to mitigate the adverse effects of the incident or breach.

• Measures to prevent and minimize future occurrence

The same team shall regularly conduct a Privacy Impact Assessment to identify risks in the processing system and monitor for security breaches and vulnerability scanning of computer networks. Personnel directly involved in the processing of personal data must attend trainings and seminars for capacity building. There must also be a periodic review of policies and procedures being implemented in the organization.

• Procedure for recovery and restoration of personal data

The organization shall always maintain a local backup file and cloud file for all personal data under its custody. In the event of a security incident or data breach, it shall always compare the backup with the affected file to determine the presence of any inconsistencies or alterations resulting from the incident or breach.

• Notification protocol

The Data Breach Response Team shall inform the management of the need to notify the NPC and the data subjects affected by the incident or breach within the period prescribed by law. Management may decide to delegate the actual notification to any of the Admin team that can relay the information to the proper authroties.

• Documentation and reporting procedure of security incidents or a personal data breach.

The Data Breach Response Team shall prepare a detailed documentation of every incident or breach encountered for proper documentation.

 

Changes to our Privacy Statement

From time to time, this policy might change and we may update our privacy statement and practices to comply with changes in applicable laws, to comply with government and regulatory requirements, to adapt to new technologies and protocols, to align with industry and for business purposes. We encourage you to visit our website periodically to review our current policy so that you will always know what information we gather and how we may use that information.

 

How to Contact Us

If you have any questions about this Privacy Statement or other concerns you may contact us via e-mail or in writing at the following address:

 

Mr. Gemil A. Liwag, Network Admin

Data Protection Officer:

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7/F VA Rufino Pacific Center Bldg. 6784 Ayala Avenue, Makati City, Philippines 1226
Office: 811-1530 loc. 120

Email: galiwag@sysnetph.com

You may also submit a complaint before the National Privacy CommisSion (NPC). For further details, please refer to NPC’s website: https://privacy.gov.ph/mechanics-for-complaints/.